Bernice is a member of the RAG steering committee, helping to ensure our agenda always remains relevant to communications providers. She is the Director of Revenue Assurance at BT Group.
As host of the RAG London Conference in March 2017, Bernice will be giving a keynote presentation about the work being done to extend the limits of revenue assurance within BT Group.
Though she now oversees one of the most comprehensive and diverse RA functions in the industry, overseeing all of BT’s wholesale and retail revenue streams, Bernice also has tremendous hands-on experience, having worked in the revenue assurance, fraud management and billing teams at a wide variety of telcos. Bernice’s CV includes TalkTalk, AOL Broadband, Carphone Warehouse and Vodafone Malta.