Our committee is responsible for selecting the agenda for each event, inviting speakers and steering the overall direction of RAG. Committee members participate on a voluntary basis. The aim is to ensure a balanced representation of everyone working in the field of risk and assurance, including representatives of telco managers, vendors, consultants and other subject matter experts.

Bernice DeMarco, BT

Bernice is a member of the RAG steering committee, helping to ensure our agenda always remains relevant to communications providers. She is the Director of Revenue Assurance at BT Group. Her active support for RAG includes hosting RAG conferences at BT Centre in 2016 and 2017. Though she runs one … [continue reading]

Stuart Waton, Three

Stuart Waton is the Revenue Assurance Team Lead at mobile communications provider Three UK. He joined the RAG’s Steering Committee in September 2016, helping us to ensure our agenda is pertinent to wireless network operators. Our London Conference in March 2017 will see Stuart give a presentation explaining why he … [continue reading]

John Preston, Tesco Mobile

John is a member of the RAG’s organising committee. He is the Head of Billing, Collections Risk and Assurance for Tesco Mobile. Prior to joining Tesco Mobile, John was employed by O2 and BT. John has kindly agreed to give a presentation at the RAG London Conference in March. He … [continue reading]

Simon Walsh, Telefónica UK

Simon is the Fraud Operations Manager at Telefónica UK, which trades commercially in the UK using the O2 brand. Simon has over 15 years of experience working in a variety of fraud and security roles in the telecommunications sector. At Telefónica, his teams work to protect the business from existing … [continue reading]

Eric Priezkalns, Commsrisk

Eric sits on the RAG steering committee, representing the wide community of risk management and business assurance subject matter experts. He helps to ensure RAG continues to engage experienced practitioners whether they are employed by telcos or vendors, are self-employed consultants or have moved on to related roles in other … [continue reading]

Rob Chapman, Cartesian

Rob is the Chair of the Risk & Assurance Group. He oversees the committee and the planning of each meeting, bringing together professionals from across the industry and driving RAG’s agenda forward. As Chair, Rob is also responsible for managing each of our conferences, where he welcomes the audience, introduces … [continue reading]

Hayley Daniels, Neural Technologies

Hayley is a member of the RAG steering committee, contributing a deep understanding of fraud management and an enviable network of contacts that guarantees the RAG agenda is conscious of the cutting edge of fraud developments. She is a Senior Risk Management Consultant at Neural Technologies, and previously worked at … [continue reading]

Lee Scargall, Senior ERM Professional

Lee is a communications risk professional with 20 years of experience working for Ooredoo Group, Cable & Wireless International, T‑Mobile UK and Deloitte Consulting. He is a member of the RAG’s steering committee, helping to ensure we deliver an agenda that highlights the progress being made in ERM globally. This … [continue reading]

David Morrow, Fraud Expert

David has a deep knowledge of fraud and fraud management, having served as the Vodafone Group Corporate Security Fraud Manager and as an investigation officer for the UK’s tax authority before that. David is a member of the RAG’s steering committee, providing guidance on how we maintain an agenda that … [continue reading]

Michelle Norris, RAG Secretary

Michelle is Secretary of the Risk & Assurance Group, responsible for organizing the meetings of its steering committee and doing invaluable work to keep us functioning smoothly. Michelle brings to RAG a wealth of secretarial and administrative skills having worked for several large local companies including IBM. She has over … [continue reading]