Marcus is a senior consultant who advises MTN Group and other telcos about how to implement effective RAFM strategies. After a well-received presentation at the Summer RAG 2016, Marcus will return as a speaker at RAG London in March 2017. Marcus has kindly agreed to be a panellist on two sessions, one discussing how to evaluate the benefits of leakage prevention, the other talking about the state of professional education.
Marcus is currently tasked with developing MTN Group’s turnaround strategy for RAFM. This role involves defining a common approach for measurement and reporting, and he negotiates with finance executives to ensure consistent incentives are given to staff working in all 21 MTN operating companies. Marcus also oversees the education program for all RAFM staff, setting the standards for both training documentation and classroom-based tuition.
At the Summer RAG 2016 Marcus gave his review of training courses available for RAFM practitioners, and shared his opinions about how to improve the education options available.
Marcus has good international experience of telcos and RAFM suppliers, having also worked with Ericsson, T-Mobile, Vivatel, cVidya and Vodafone. However, Marcus’ CV does not do full justice to his talents, and those who know him say he is “exceptionally bright”, “a very logical thinker” and a “passionate, articulate and intelligent subject matter expert”. His thoughtful insights are guaranteed to give the audience a fresh perspective on how to tackle the challenges they face.