Shane is an Assistant Director at Ooredoo Group, with responsibility for risk management and revenue assurance. In this role Shane oversees the execution of fraud management and revenue assurance across ten countries in the Middle East, North Africa and Asia. He has kindly agreed to give a presentation at the RAG summer conference, where he will share his views on how to adopt a risk-oriented approach to monitoring and addressing frauds and leakages. Shane will argue that we can work more efficiently by doing improved risk evaluation and prioritisation before we decide which new controls should be implemented.
Shane’s impressive résumé shows him to be a well-travelled professional with broad experience of the telecoms industry. He has worked for T-Mobile, Vodafone, Hutchinson 3G, Digicel, MTN and Atio, giving him hands-on experience of both the business and technology challenges faced by telcos in Europe, Africa, the Middle East and Asia. Shane’s academic CV is equally impressive, giving him the range of skills and knowledge necessary to tackle the full variety of risks faced by modern telcos. He has bachelor’s degrees in Business Administration and Law, possesses both the CISA and CRISC qualifications, and is currently studying for a master’s degree in Risk Management.