Steffen is the Revenue Assurance Director of SIGOS, a leading provider of test call services. He heads their RA business unit, responsible for the complete RA solution (product management, marketing, sales and service delivery). Previously he was a senior consultant who led SIGOS’ professional services group, responsible for all SITE and GlobalRoamer consultancy projects and managed services worldwide. Amongst them were various services for interconnect fraud (sim box detection, international carrier quality) and active QoS/QoE monitoring (national and roaming) services.
Steffen has also worked as a project manager, presales engineer and software test engineer during the decade he has been employed by SIGOS. Before joining SIGOS, Steffen was a business consultant with Robert Bosch GmbH, with a focus on business modelling, corporate-wide time registration software and the launch of SAP R/3. He holds a degree in computer science from the University of Bamberg.
There will be a presentation by Steffen at RAG Sydney. His topic will be the use of test calls for revenue assurance and billing verification. Steffen is no stranger to RAG, having previously spoken at the RAG London 2016 conference.