Welcome to the Risk & Assurance Group

Risk & Assurance Group, affectionately known as RAG, has been helping professionals to tackle the risks faced by communications providers since 2003. It began as an informal meeting of telco revenue assurance managers held regularly in London before expanding into a series of international conferences whose scope extended to fraud, security, regulation and data protection. Since the pandemic, RAG has refocused on delivering virtual meetings and other online activities that permit collaboration between professionals irrespective of where they are located. Everything that RAG has done has always remained free for employees of communications providers thanks to the sponsorship of some of the leading vendors of risk management products and services.

Two of RAG’s most important initiatives are its crowdsourced catalogs of risks for fraud and business assurance managers. We also show appreciation for professionals who have contributed most to their peers by inducting them into our Hall of Fame, as decided by the members of RAG’s steering committee. Follow the links below to learn more about RAG and to access the resources it makes available to risk managers.

Business Assurance Catalog

The RAG leakage catalog is the communications industry's most comprehensive listing of causes and mitigations for revenue, cost and margin leakage

Fraud Catalog

Our crowdsourced inventory covers criminal and contract abuses which afflict comms providers and the crimes where communications services are used to steal from customers

Hall of Fame

Appreciation for individuals from around the world who have made an outstanding lifetime contribution to the management of risk, security, fraud and assurance challenges faced by the comms sector