1. Araxxe Company Overview
Araxxe is a French company founded in 2005. We deliver End-to-End Billing Verification and Interconnect Fraud Detection solutions to Communication Companies worldwide.
Araxxe product portfolio includes Subscribers Billing Verification (for Mobile, Fixed, Pay TV Services, Outbound Roaming and Data Bundles). This service pinpoints billing errors systematically, before they dent operator revenues further. Araxxe helps operators struggle against billing issues, roaming pricing errors, flaws in opt in/opt out schemes or fair use policy management, data bundles and content billing issues, metering problems, missing records identification, and more!
Araxxe Interconnect Fraud Detection service spots interconnect frauds before they decrease operators revenues or increase operators costs. Araxxe helps operators struggle SIM box, OTT Bypass, Ghost Trunks, A2P SMS Termination Abuse.
2. Value for Clients
Since its inception, Araxxe has been serving more than 190 communication companies around the world.
The business case of Araxxe services may vary from fixing an immediate revenue loss (e.g. a big traffic imbalance in the interconnect traffic) to incremental revenue increase (e.g. by eliminating under-billing and rating errors, one by one in a complex prepaid and post-paid infrastructure). In all cases, Araxxe provides regular assessment of return on investment to make sure money is spent monitoring where it is worth doing and adapt monitored scope accordingly.
In some cases, operators implement Araxxe monitoring for pure regulatory reasons that can specific to a national telecom industry (European Union directive on roaming, Moroccan requirements on billing audit, Sarbanes-Oxley regulation in the US, Wireless Code of Conduct in Canada, etc.). Araxxe controls can cover the full spectrum of an operator monitoring requirements (e.g. outsourcing of revenue assurance) or just fix a missing piece (e.g. roaming monitoring) in an overall internal control framework already in place.
3. Araxxe Infrastructure and Assets
Araxxe operates its monitoring services in a “service bureau” mode. The services are supported by an integrated infrastructure of software, hardware and people.
Araxxe’s unique network of robots has been rolled out across 175 countries and has access to more than 3,700 Telecom routes. The monitoring services are operated 365 days per year and 24 hours per day by the Araxxe operations centre in Lyon, France.
Araxxe actively managed a portfolio of 7 key international patents in the area of call campaign design, rating/billing verification and SIM box detection.
4. Araxxe’s Workforce
Araxxe workforce is an international team of over 70 people with background from more than 13 nationalities.
Most of Araxxe workforce is based in Lyon, France. Some employees are based in the United Kingdom, Belgium, Morocco, Germany and Panama.
Araxxe employees are highly skilled professional: Araxxe fraud analysts and revenue assurance analysts are involved on a daily basis helping clients around the world pinpoint, analyse, evaluate and fix technical and financial issues.
Araxxe senior experts regularly present finding in the various international events organized by industry associations and other regulatory or standardization bodies.
Araxxe internal training programme is structured to guarantee our employees keep up to date with new fraud threats and ever changing billing schemes.
5. Industrial Associations Memberships and compliance with International standards
As a key player in the communications industry Araxxe is an active member of several industry associations including:
- GSMA: The GSMA represents the interests of mobile operators worldwide, uniting nearly 800 operators with more than 300 companies in the broader mobile ecosystem, spanning more than 220 countries and territories.
- CFCA : the Communication Fraud Control Association CFCA is the Premier International Association for revenue assurance, loss prevention and fraud control through education and information in North America.
We deliver our revenue assurance managed service in an industrialized way through standardized procedures (compliant with international standard such as ETSI TS 102 845, ISAE 3402 and ISO 27001 standard), specialized tools, reports for management and Service Level Agreement agreed with the telecom operator.
ISAE 3402 is an assurance standard developed by the International Auditing and Assurance Standards Board. The International Standard on Assurance Engagements (ISAE) deals with assurance engagements undertaken by a professional accountant in public practice. They provide a report about the controls at a service organisation that will be used by user entities and their auditors. This report is likely to be relevant to user entities’ internal control as it relates to financial reporting.
ETSI 102 845 is a technical standard developed by European Telecom Standard Institute for billing verification. The standard provides a model for designing and operating the checking-up on metering and billing processes of Service Providers.
ISO 27001 is a technical standard developed by International Standardization Organization for ensuring information security. The standard is designed to ensure the selection of adequate and proportionate security controls that protect information assets and give confidence to interested parties.
Araxxe SAS is a French company (“Société par Actions Simplifiée”) whose headquarters are located in 20, Boulevard Eugène Deruelle, France.
Xavier Lesage is President.
Christophe Scholer is General Manager.
Mehdi Bencheqroun is Financial Director.
7. Araxxe History
In 2005, Araxxe started the roll out of a worldwide network of testing robots.
In 2006, Araxxe was the first Revenue Assurance service provider to receive ISO 27001 international Information Security certification.
In 2009, Araxxe was selected by ETSI for defining the TS 102 845 billing verification standard for the European Commission.
In 2011, Araxxe was voted as a “Cool Vendor 2011” by Gartner, the world’s leading information technology research and advisory company.
In 2014, Araxxe has rolled out an advanced global system for early detection of new types of interconnect fraud. This unique system will help operators protect them against new risks looming in the market.
in 2015, Araxxe became associate member of the Communication Fraud Control Association.
In 2015, Araxxe was voted as a ‘Pépite of the year’, one of the 10 fastest-growing companies in the region Lyon, France.
In 2016, Araxxe became active member of the French Competitiveness Center for R&D and Innovation SCS (Solutions Communicantes Sécurisées).
In 2017, Araxxe received the Seal of Excellence for participation in the European Union Framework Programme for Research and Innovation 2014-2020
In 2017, Araxxe received the ISAE 3402 Certification Level 1 ‘System of Controls’. ISAE 3402 is the International Standards for Assurance Engagements on Controls at a Service Organization.