TEOCO are leaders in using network data to improve the making of decisions by telcos, and Jacob Howell is responsible for the research and development of their business analytics solutions. Jacob was one of the speakers at RAG Bahrain 2019, where he talked about the massive surge in networked computing and the implications for telcos. He identified a need to use machine learning, robotic process automation, and other advanced techniques to understand what is happening on networks, and then deliver a response that is appropriate and timely. You can see Jacob’s slides below.
