This is a selection of some of the talks that have been given at RAG meetings. We are grateful to the presenters for allowing us to share their content.
Darren Rinaldi is the Head of Billing & Margin Assurance at Foxtel, an Australian pay-TV business. Foxtel provides its customers with cable, direct broadcast satellite, and IPTV streaming services. Previously Darren worked in the Billing Operations and Revenue Assurance departments of BSkyB, BT and TalkTalk. Darren gave a presentation at … [more]
Julian Hebden is an independent consultant with a track record of leading the data divisions of big organizations in the public and private sector. From 2017 to 2022, Julian was the Chief Data Officer for the Australian state of Victoria, helping the state government to use data to make informed … [more]
Subramoni Darmarajan is a Director at Mobileum, one of the leading providers of telco analytics, security and assurance. His areas of expertise include product management, risk management and consulting. Before joining Mobileum he gained a wide variety of experience from roles at Syniverse, Subex, KPMG and Connectiva. At RAG Sydnet … [more]
Bill Leahy is CEO of Symmetry Solutions Limited, providers of revenue assurance and billing consultancy, development, support, managed services and training. Using their Symmetria platform, Symmetry Solutions are expert in the management of tariffs and reference data. Bill is an ardent supporter of the Risk & Assurance Group and is … [more]
Geoff Ibbett is the curator of RAG’s fraud and leakage catalogues, the most comprehensive inventories of internal and external causes of operating losses suffered by communications providers. He briefed the audience about the worldwide crowdsourcing of information that feeds into the catalogues whilst explaining how telcos can use the catalogues … [more]
Hans Eismann is Vice President of Service Delivery for Mobileum in the Americas. Based in the USA, Hans has a strong track record of managing technology projects on behalf of telcos across the continents. He has led many system implementations on behalf of large and medium clients and maintains a … [more]
Jacqueline Biggart manages technology security at TELUS, one of Canada’s leading operators and is a member of RAG’s Steering Committee. Jacqueline’s responsibilities at TELUS include showing the value of the work being done to tackle security vulnerabilities and prevent criminal intrusions before they can occur. This was the topic of … [more]
Matthew Gamble, experienced consultant to the telecoms industry and Vice Chair of the Internet Society Canada Chapter, spoke at RAG New Orleans 2022 about the ‘Kafkaesque’ contradictions that emerged during the evolution of rules governing the use of the STIR/SHAKEN anti-spoofing protocols in Canada, and how these had a negative … [more]
RAG New Orleans 2022 saw a joint presentation from Taruna Ranjan, Director of Business Assurance at T-Mobile USA, and John Brooks, CEO Americas for Globetom. Taruna and John discussed digital transformation, 5G and how assurance professionals have reached a stage of maturity where they can add more value than ever … [more]
Geoff Ibbett leads RAG’s efforts to compile a comprehensive inventory of all leakages that could be measured and monitored by business assurance teams. At RAG New Orleans 2022, Geoff introduced the audience to the first major extension of that catalogue: a comprehensive crowdsourced listing of all frauds suffered by comms … [more]
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