Jacqueline Biggart manages technology security at TELUS, one of Canada’s leading operators and is a member of RAG’s Steering Committee. Jacqueline’s responsibilities at TELUS include showing the value of the work being done to tackle security vulnerabilities and prevent criminal intrusions before they can occur. This was the topic of … [more]
This is a selection of some of the talks that have been given at RAG meetings. We are grateful to the presenters for allowing us to share their content.
Matthew Gamble, experienced consultant to the telecoms industry and Vice Chair of the Internet Society Canada Chapter, spoke at RAG New Orleans 2022 about the ‘Kafkaesque’ contradictions that emerged during the evolution of rules governing the use of the STIR/SHAKEN anti-spoofing protocols in Canada, and how these had a negative … [more]
RAG New Orleans 2022 saw a joint presentation from Taruna Ranjan, Director of Business Assurance at T-Mobile USA, and John Brooks, CEO Americas for Globetom. Taruna and John discussed digital transformation, 5G and how assurance professionals have reached a stage of maturity where they can add more value than ever … [more]
Geoff Ibbett leads RAG’s efforts to compile a comprehensive inventory of all leakages that could be measured and monitored by business assurance teams. At RAG New Orleans 2022, Geoff introduced the audience to the first major extension of that catalogue: a comprehensive crowdsourced listing of all frauds suffered by comms … [more]
Fadila Boumaza is a member of the RAG Steering Committee and the Executive Director responsible for Business Services at TEOCO. For her presentation at RAG New Orleans 2022, Fadila chose to focus on the value that can be extracted through better analysis of the data belonging to a typical communications … [more]
Sergey Okhrimenko is the Chief Technology Officer of AB Handshake Corporation and he spoke at RAG New Orleans about the ability to validate calls and hence detect fraud. Sergey’s detailed slide pack included a lot of diagrams; you can see all his slides below.
RAG New Orleans 2022 saw Bill Leahy and Geoff Ibbett of Symmetry Solutions talking about the need for effective communications within a communications provider and the consequences when misunderstandings occur. Their slide pack can be seen below.
Arnd Baranowski, CEO of Oculeus, spoke at RAG New Orleans 2022 about technology that can detect and block a fraudulent call before it has even been connected to the B-party, thus effectively preventing fraud before there is an opportunity to hurt the intended victim. The methods developed by Arnd and … [more]
One of the keynote speakers at RAG Dubai 2022 was Bareah Al Shanqiti, the Revenue Assurance Senior Director at Integrated Telecom Company (ITC), a Saudi comms provider that trades as Salam. Bareah drew on her experience of working in revenue assurance in a variety of telcos around the world to … [more]
Bander Aldajani, the Business Assurance Section Manager at Saudi operator STC, spoke at RAG Dubai 2022 about reporting risks and how to mitigate them. You can see Bander’s slides below.