This is a selection of some of the talks that have been given at RAG meetings. We are grateful to the presenters for allowing us to share their content.

“Mobile Money Risk Management” by Joseph Nderitu

Joseph Nderitu, experienced consultant and RAG’s leading expert on controls for mobile money, spoke during RAG Americas 2020 about global best practice in managing mobile money risks. His presentation drew upon his work with telcos across Africa and so identified the most recent advances in risk mitigation tools and techniques. … [more]

“The Small Carrier’s Perspective” by Timo Vainionpää

Timo Vainionpää, the owner of wholesale carrier AurorA International Telecom, offered a different point of view for his presentation to RAG Americas Online 2020. His analysis of what the telecoms industry does well and where it needs to improve covered the ‘corruption’ of routing and the reasons why preventing fraud … [more]

“Risk and Consumer-Driven Business Assurance” by Gina Pesheva

Gina Pesheva, one of the foremost champions of business assurance, spoke during RAG Americas Online 2020 about the reasons telcos need to adopt new approaches to business assurance. Her presentation covers how to measure the performance of the assurance team, utilising RAG’s leakage inventory, and adopting a risk-based philosophy for … [more]

“SIP and Fraud: The Underestimated Problem” by Arnd Baranowski

Arnd Baranowski, the CEO of Oculeus, spoke during RAG Americas 2020 about the implications of telcos transitioning to IP networks and hence relying upon the Session Initiation Protocol (SIP). The weaknesses introduced by SIP and exploited by fraudsters can also be harnessed for superior fraud prevention. You can watch the … [more]

“Business Assurance for Digital TV” by Glen Winn

Glen Winn, Head of Revenue Assurance and Fraud at Virgin Media, gave a presentation during RAG Online that discussed a program of work where Glen and his colleagues seek to extend the concepts of the RAG Leakage Catalogue to the revenue and cost leakages suffered by pay-TV providers. Here is … [more]

“13 Years a Slave (and Still Here)” by Joseph Nderitu

Kenyan RAFM consultant Joseph Nderitu appeared during the RAG Online conference to deliver an updated version of the talk he had previously given as Guest of Honour at RAG Johannesburg 2019. Entitled “Summary of 13 Years a Slave (Still Here)”, Joseph’s talk elaborated on the corrupt way that Tanzania’s regulator … [more]

“Revenue Assurance of the Future” by Bharat Pandit

Bharat Pandit, Senior Vice President of Strategy and Business Intelligence at Tata Sky, spoke during the RAG Online conference in May 2020 about taking the principles of revenue assurance and then applying them to the next level of challenges faced by communications providers, including his own pay-TV business. Bharat also … [more]

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