These individuals have kindly confirmed they will speak at our RAG Sydney conference, which is scheduled for 30th and 31st January 2018.

Anamitra Mukherjee, Optus

Anamitra is Associate Director Revenue Assurance at Optus, the Australian multiplay telco. He leads all RA activities for Optus and Virgin Mobile Australia. His role covers the identification of leakage, whilst seeking to minimise cost of sales and identify revenue maximization opportunities. Anamitra follows a risk-based approach to RA. Having … [continue reading]

Jayne Hunter, Vodafone Australia

Jayne Hunter is currently Head of Margin Assurance at Vodafone Hutchison Australia, a position she has held for the last 4 years. Jayne has kindly agreed to be a speaker at the RAG Sydney Conference, to be held at the end of January 2018. Previously Jayne worked at Optus for … [continue reading]

Hakim Akayour, BT

Hakim Akayour is a senior manager within the Revenue Assurance function at BT Group. He will join us at RAG Sydney in January, where he will share his experience of using test call generators for revenue assurance and billing verification. Hakim is a well-liked and respected revenue assurance professional. Prior … [continue reading]

Glenn Hovey, Macquarie Telecom

Glenn is the Head of IT Operations at Macquarie Telecom Group, a B2B service provider headquartered in Sydney, Australia. His IT Operations teams oversees after Macquarie Telelcom’s internal IT infrastructure, their help-desk, all customer billing and billing inquiries, and ensuring the accuracy of customer bills. Prior to joining Macquarie Glenn … [continue reading]

Colin Yates, Authority on International Fraud

Colin has worked in telecoms fraud, security and investigation for 27 years, after an 18 year career with the NZ Police. He started with Telecom New Zealand in 1990 as a Security Adviser, moving to Network Fraud Management roles after that telco was privatised. He set up the present Fraud … [continue reading]

Luke Taylor, CCO of Neural Technologies

Luke is the Chief Commercial Officer and the Deputy Chief Executive Officer of Neural Technologies, a firm that has supplied risk management solutions for over two decades. In addition to working for Neural, Luke has been an active participant in various collaborative industry bodies including the GSMA Fraud Forum, CFCA … [continue reading]

Steffen Öftring, RA Director at SIGOS

Steffen is the Revenue Assurance Director of SIGOS, a leading provider of test call services. He heads their RA business unit, responsible for the complete RA solution (product management, marketing, sales and service delivery). Previously he was a senior consultant who led SIGOS’ professional services group, responsible for all SITE … [continue reading]

Eric Priezkalns, Commsrisk

Eric sits on the RAG steering committee, representing the wide community of risk management and business assurance subject matter experts. He helps to ensure RAG continues to engage experienced practitioners whether they are employed by telcos or vendors, are self-employed consultants or have moved on to related roles in other … [continue reading]

Rob Chapman, Cartesian

Rob is the Chair of the Risk & Assurance Group. He oversees the committee and the planning of each meeting, bringing together professionals from across the industry and driving RAG’s agenda forward. As Chair, Rob is also responsible for managing each of our conferences, where he welcomes the audience, introduces … [continue reading]

Lee Scargall, Senior ERM Professional

Lee is a communications risk professional with 20 years of experience working for Ooredoo Group, Cable & Wireless International, T‑Mobile UK and Deloitte Consulting. He is a member of the RAG’s steering committee, helping to ensure we deliver an agenda that highlights the progress being made in ERM globally. RAG’s … [continue reading]

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