Jacqui Biggart, TELUS

Jacqui Biggart works for TELUS in the role of Manager – Technology Security. Having joined TELUS in 2000, Jacqui has developed a wide knowledge of her domain, including lawful access, fraud analytics, wireless networks, regulatory requirements and security governance. In her role Jacqui works with key internal stakeholders within TELUS … [continue]

Grant Merrill, CenturyLink

Grant Merrill is the Director of Revenue Assurance at CenturyLink, a global telecoms company that operates as a facilities-based provider of a wide range of integrated communications services, primarily in North America, Latin America, Europe, the Middle East and Africa. With around USD 17.6bn in revenue and 50,000 employees across … [continue]

Delia Guglielmi, Bell Canada

Delia Guglielmi is the Senior Manager for Fraud Control and Detection at Bell Canada Enterprises (BCE). She works as part of the BCE Corporate Security function. During her time at Bell Canada, Delia has also had managerial responsibility for credit and collections. BCE is Canada’s largest communications company, providing services … [continue]

Mahesh Thakkar, Freedom Mobile

Mahesh Thakkar is Director of Revenue Assurance & Fraud Management at Freedom Mobile, a Canadian wireless operator that serves Ontario, British Columbia and Alberta. Mahesh was recruited by Freedom Mobile in October 2009 and he has since guided the way his telco manages it revenue and fraud risks. Based in … [continue]

Amyn Sarif, TELUS

Amyn Sarif is the Senior Program Manager for CyberSecurity DevOps in the Chief Technology Office at TELUS. He has over two decades of experience working in the field of technology strategy for TELUS and he has a comprehensive knowledge of security DevOps, wireless and wireline networks. Amyn is responsible for … [continue]

Kathy Romano, RA Pioneer

Kathy Romano is a solutions-oriented financial executive with a passion for improving processes. During the course of her career she has proven her ability to build and lead successful teams in dynamic environments that require innovation, vision and significant change management. Kathy’s experience includes 20+ years of systems and operations … [continue]

Krista Saarinen, Experienced Fraud Manager

Krista Saarinen is a long-serving fraud manager who has more than 25 years of experience. She is a well-known specialist within the anti-fraud community, respected for her ability to explain the issues to a wide variety of audiences, drawing upon her deep knowledge of fraud and the other risks that … [continue]

John Brooks, Subex

John Brooks is one of the founders of Connexn Technologies, which was one of the worldwide pioneers of telecoms revenue management technology. Beginning in the 1990’s, John also served as an executive advisor, and he assisted several successful technology start-ups as they pursued and acquired funding. Today he serves as … [continue]

John Haraburda, iconectiv

John Haraburda is the Principal Solutions Engineer Director at iconectiv, a role which makes him responsible for managing their critical business operations and spearheading business development to help their customers solve real world problems.  John’s role sees him support the iconectiv TruNumber Protect and Routing solutions, which bring network and … [continue]

Philip Cannis, Oculeus

Philip Cannis is Director of Global Sales at Oculeus, suppliers of OSS/BSS software solutions to telecom operators. Philip will join us at RAG Nairobi, where he will speak on an expert panel about fraud and security threats and how to counter them.

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