These professionals have kindly confirmed they will speak during the RAG Americas Online conference to be held September 15-16, 2020.

Kathy Romano, Discovery

Kathy Romano is the Vice President for Direct to Consumer Billing and Payments at Discovery Inc, the global media business responsible for some of the most widely-seen documentaries in the world. In this role Kathy is overseeing the development of Discovery’s risk and assurance capabilities as they expand the delivery … [more]

Anurag Aggarwal, Tata Communications

Anurag Aggarwal is the Director of Messaging Services for Tata Communications, the global carrier. He has held a number of senior management positions across the Tata conglomerate and has been with Tata Communications since 2014. Anurag is also a board member at the Mobile Ecosystem Forum and the Chair of … [more]

Katia Gonzalez Gutierrez, BICS

Katia Gonzalez Gutierrez is the Head of Fraud and Security at BICS. In this role she is responsible for defining the budget, strategy, portfolio, services and operations for the fraud prevention business line, while considering relevant market trends, business dynamics, required partnerships, innovation needs and opportunities. Katia is also Chair … [more]

Taruna Ranjan, T‑Mobile US

Taruna Ranjan is the Director of Business Assurance at T-Mobile USA. In this role she is responsible for building operational controls and utilizing revenue assurance tools that cover the significant revenue streams. This provides assurance over event generation, billing and customer provisioning processes relating to over 20 billion dollars of … [more]

Gjurgjica Pesheva, Deutsche Telekom

Gjurgjica ‘Gina’ Pesheva is Senior Manager for Business Assurance and Billing at Deutsche Telekom Group, where she oversees their strategies and policies for business assurance, revenue assurance and billing. Amongst her other duties, Gina helps DT Group to standardize and coordinate their assurance processes, IT and methods. She uses internal … [more]

Ken Bessant, Xplornet Communications

Ken Bessant works for Xplornet Communications where he is Director of Information Security. Ken is an expert in the areas of cyber security, lawful access, lawful compliance, fraud management and privacy. He has created and led several teams and his résumé also includes spells as the Senior Manager for Lawful … [more]

Mohammad Sha’ad Hossenbaccus, Millicom Group

Sha’ad is a highly experienced and well-travelled business assurance professional with a proven track record of creating and developing teams in Europe, Africa and the Americas. He has a passion for his work and he enjoys using his skills to find and mitigate new risks that flow from the creation … [more]

Sebastian Milczanowski, Vodafone Group

Sebastian Milczanowski is the Head of Margin Assurance at Vodafone Group. In his current role Sebastian is accountable for revenue and cost assurance as well as customer profitability across the Vodafone Group. Having joined Vodafone in 1999, Sebastian has been responsible for delivering enhanced returns across multiple areas during his … [more]

Divya Shridhar, BT

Divya Shridhar is the Head of Business Assurance for Enterprise customers at BT Group. She is a natural leader with a strong track record for planning, implementing solutions, and analysing requirements. Her skill with technology and data was demonstrated during her previous role as Head of Data, Tools and Capabilities … [more]

Jenny Schultz, T-Mobile US

Jenny Schultz is Senior Manager for Billing Analytics and Operations at T-Mobile USA. Based in Overland Park, Kansas, Jenny is an experienced manager who joined Sprint in 2000. She has a detailed understanding of the billing process, customer relationship management (CRM), and account management. Jenny has a BA in Psychology … [more]

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