Dan Baker is the founder of the Technology Research Institute (TRI), the Editor of Black Swan, and co-host of the Commsrisk Podcast. He will fly in from Atlanta, USA, to be a speaker at the London RAG in March.
Dan has been writing and researching telecom software and systems markets since 1994. His industry reports cover the gamut of telecom systems from billing and service assurance to customer care and provisioning. In recent years, TRI has authored major reports on Revenue Assurance, Telecom Analytics/Big Data and Telecom Fraud Management.
In total, Dan edits three industry blogazines. Black Swan Telecom Journal focuses on fraud, revenue assurance, and analytics issues. Telexchange Journal covers the wholesale, interconnect, and digital ecosystem partnering domain. And TRI’s new publication, Top Operator, covers the strategic and solutions issues of competitive operators in the US and Canada.
Dan is no stranger to RAG. He gave a presentation on Telecom Analytics and Big Data to our November 2014 meeting.