Douglas heads up revenue assurance in Vodacom International operations. He is responsible for the RA programs in Tanzania, Mozambique, Lesotho and the Democratic Republic of Congo (DRC) and also provides administrative and functional linkages to the Vodafone Group.
Douglas joined Vodacom in 2001, and was initially responsible for driving the revenue assurance set-up in Vodacom South Africa under Internal Audit, focusing on data analytics to prevent and detect leakage. Previously, he worked in London for 5 years rolling out ERP solutions and BI solutions across several industries – this is where he became involved with the telecom industry.
Douglas is a Chartered Accountant (SA) and also holds an Information Systems degree. He completed his articles (auditing) in Cape Town.
At RAG Johannesburg Douglas will participate as an expert speaker on the panel discussing how to manage the risks associated with mobile money.