Geoff is a consultant with deep experience of telecoms revenue assurance and operational risk management, and he is the author and provider of the TM Forum’s certified RA training course. During his career Geoff has held a series of senior roles in product management, project management and business development for several well-known software developers and consultancies. As a result, Geoff is the perfect person to lead the RAG’s innovation program.
Geoff is developing a risk map and catalogue for revenue and cost leakages in the telecoms industry. The map will describe and categorise the risks whilst the catalogue will go into more detail, and will list mitigation techniques that telcos have adopted in practice. This initiative sees Geoff collaborating with some of the leading telcos and vendors in the industry. Find out more and review the current version of the catalogue from here.
Geoff is a regular participant at RAG conferences and meetings, and he will talk about his risk catalogue at RAG London 2018. Geoff will join a special session with Kostadin Taneski of A1 Telekom Austria, explaining how the catalogue has been incorporated into the mapping and evaluation software that A1 Telekom Austria will release to the industry for free.
Geoff’s work with his innovation team will deliver a significant update to the recognized scope of revenue assurance work. This upgrade draws on the experience of leading telcos as they expand the assurance remit to cover additional areas like contract assurance and network assurance.
Over 30 years Geoff has established an enviable professional reputation. He has worked in IT software design, product management and risk management. He has unrivalled experience of the development of assurance software, having led the development of three generations of revenue assurance technology. During his career Geoff has worked with Subex, InfoGov, The Risk Management Group, Telecomms Consultacy & Solutions, Viag Interkom and Fujitsu.
In recognition of his work on telecoms revenue assurance, Geoff is a two-time winner of the TM Forum’s Outstanding Contribution Award.