Jacqueline Fick, VizStrat Solutions

Jacqueline Fick is the CEO of VizStrat Solutions. Until March 2019, Jacky was the Executive Head of Forensic Services at Cell C, the South African mobile CSP. She is also a former Chairperson of the GSMA Africa Fraud Forum.

Jacky had a wide range of duties at Cell C, including:

  • oversight of all pro-active and re-active investigations,
  • predictive and forensic trend analysis,
  • fraud risk assessments,
  • law enforcement support,
  • cyber forensic technology services, and
  • advising and reporting to business, the board and audit and risk committee on fraud risks specific to the organisational environment and the telecommunications industry.

Jacky has over 20 years’ experience in the investigation and prosecution of various types of crimes, with a specific focus on the prevention and investigation of cybercrime. She has also temporarily managed the Information Security portfolio at Cell C and provided legal advice on a wide range of topics.

Jacky has also worked at:

  • PriceWaterhouseCoopers (PwC) where she gained experience in internal risk management, client and engagement acceptance, strategic management and the management and investigation of complex investigations.
  • National Prosecuting Authority (NPA) as a prosecutor specialising in complex commercial prosecutions and later on in the investigation and prosecution of cyber-related offences. In 2005 she was appointed as a Deputy Director of Public Prosecutions in the Directorate of Special Operations (Scorpions) where she later on served as Strategic and Legal Adviser to the Head of the Scorpions. In this position she gained experience in high level negotiations, strategic management, change management, enterprise and individual performance management, dealing with highly complex and sensitive matters, writing of legal opinions and reports to parliament.

Jacky spent several years as the Chairperson of the GSMA Africa Fraud Forum and she has also served on the Enterprise Risk Committee of the Board of the Department of Science and Technology. She was admitted as an advocate of the High Court of South Africa in 1997.

Speaking in front of an audience is a familiar experience for Jacky, who has given television interviews, written articles, given presentations and led workshops both locally and internationally on topics such as cybercrime, the prevention and prosecution thereof, information governance, information assurance and cyber forensic readiness.

Jacky holds the following qualifications: B Iuris, LLB and MBA. Her hobbies include playing golf, photography, cooking, and writing music and poetry.