London Conference: 13-14 May 2020

We say goodbye to BT Centre but hello to several new global initiatives

main BT auditorium




London was where the Risk & Assurance Group was formed in 2003, and BT Centre was the venue for our first major international conference, held in July 2016. Nobody predicted that conference would become the template for a string of events worldwide. Now RAG returns to BT Centre for the last time before the relocation of the head office of our generous hosts, BT.

RAG London 2020 will see RAG closing one chapter of its history but beginning several more as we launch new initiatives in cooperation with telcos globally. Come join us on Wednesday 13th and Thursday 14th May 2020 to learn from the very best experts, meet the leading pioneers, and engage with our collaboration programs. As always, attendance is free for employees of telcos or regulators.




The conference will cover revenue assurance, fraud management, cybersecurity, enterprise risk management, margin optimization, cost management and other kinds of business assurance. The formal agenda will begin at 9.15am on both days, so aim to arrive early and enjoy the complimentary coffee and pastries whilst networking with your peers.

The following agenda is updated each time a new speaker promises to take part. Click on the speaker’s name to read his or her biography. Unlike other conferences, RAG does not advertise a speaker’s name until they have confirmed their participation, and we do not include a presentation topic unless we know who will speak about it.


New sessions will be added to this agenda as additional speakers are confirmed. In the meantime, you can take a look at the agendas of previous events to judge the quality of speakers who appear at RAG.


Location and Nearby Hotels

The venue for our conference will be BT Centre. The prestigious headquarters of BT are situated right in the historic heart of London. Their address is:

BT Centre
81 Newgate St

The conference will be held in a stunning 170-seat auditorium. There is a dedicated breakout area alongside, with convenient cloakroom and toilet facilities. Photographs of the auditorium can be found here.

BT Centre can easily be reached using the London Underground; it is a very short walk from St. Paul’s Tube Station.

The following map shows BT Centre (as marked by the BT logo) along with some nearby hotels and other places of interest. You may need to scroll around or zoom out to find some of the suggested hotels.

There is a wide range of hotels within reasonable distance of BT Centre. Here are some suggested choices for accommodation:


Evening Entertainment

As well as providing lunch and refreshments during each day, attendees are also welcome to continue networking whilst enjoying a free buffet on both evenings. The details of the venues for evening gatherings will be provided in due course.



A printable PDF brochure will be made available for download from here. However, we always recommend that attendees check the agenda on this webpage for the most accurate and complete schedule of speakers.


Free Registration for Telcos and Regulators

Employees of telcos or telecom regulators may attend RAG London 2020 for free, so long as they register in advance using the email address associated with their place of work; click here to register.


Attendance Options for Sponsors, Academics and Invited Guests

Sponsoring businesses may send their representatives to RAG London 2020. If your business is interested in participating in RAG events then please make your initial query through our contact form.

RAG allocates a limited number of complimentary seats for freelance consultants, subject matter experts, academics engaged in relevant research, and other industry leaders. To maintain a balanced audience, these seats will only be made available to specific named individuals. Invitations will be emailed in due course. If you wish to be added to the guest list you should contact a member of the RAG Committee, or else ask the host or one of the conference sponsors to forward your request.

One of the most important aspects of our conferences is what we call the ‘RAG Spirit’. We want attendees to feel relaxed and have the freedom to talk openly about the challenges they face. To protect the RAG Spirit, we reserve the right to decide who may attend on a case-by-case basis.


About Our Host and Sponsors

RAG is a not-for-profit enterprise, and telcos and regulators may attend our events for free, as do many specially invited experts. That means we rely on the generosity of the businesses that host our meetings and pay for everything from our web server to the coffee we serve attendees. We would like to thank the following businesses for contributions that have made this conference possible.

The Hosts


Gold Sponsors

Neural Technologies, Oculeus, SIGOS, Subex, Symmetry Solutions, TEOCO

Silver Sponsors

Araxxe, Focus Data, FraudBuster, GBSD Technologies, LATRO Services, Mobileum

Bronze Sponsors
BluGem, Six Degrees

If you would like to host a future RAG event or if you want to learn about sponsorship opportunities then please get in touch. We will be glad to hear from you!