London Conference: 7-8 July 2021

RAG's winning formula returns with a socially distanced conference that will coincide with the lifting of restrictions in the UK




RAG will return with our first physical conference in 18 months on Wednesday 7th and Thursday 8th July. All talks will be given in English. Attendance will be free for employees of communications providers and their regulators, but potential limitations on the number of attendees means we recommend you book your place early to avoid disappointment. Only 50 seats are being made available at this time, though we hope to make more available later.



The conference will cover revenue assurance, fraud management, cybersecurity, billing accuracy, enterprise risk management, data integrity, nuisance prevention, margin optimisation, cost management and other kinds of business assurance. The formal agenda will begin promptly at 9.00am on both days of the conference, with a full schedule of panels and presentations in addition to a networking lunch and breaks at mid-morning and mid-afternoon.

Unlike other conferences, RAG does not advertise a speaker’s name until they have confirmed their participation, and we do not include a presentation topic unless we know who will speak about it. A draft agenda will be published in due course.



The venue will be the Westminster Suite at the Renaissance London Heathrow Hotel just outside Heathrow Airport, London, UK.

Under normal circumstances the Westminster Suite can comfortably accommodate 450 people but we are making considerable allowance for social distancing in our plans and will limit the number of attendees accordingly. If there is sufficient demand we will hire additional meeting spaces to help maintain social distancing for a larger number of attendees spread across parallel streams.



The Renaissance Heathrow is found on the road that circles Heathrow Airport. The address is Bath Road, Hounslow, TW6 2AQ.

Free buses run between the main bus terminal at Heathrow Airport and the hotel. The hotel is at the first bus stop after leaving the grounds of the airport.

There is plentiful car parking at the hotel. Conference attendees will receive a discounted parking rate of £5 per day.

Limitations for international travel are liable to change. We will provide more information nearer to the date of the event.

Under normal circumstances the citizens of many countries may enter the UK without a visa. You can check if you need a visa by using this simple tool from the UK government. Attendees needing a visa will most likely require a Standard Visitor Visa as this is relevant for short stays for business and leisure, including participation in business conferences. Applications for a Standard Visitor Visa should be made at least three weeks in advance; tell us if you require a visa letter after you have completed your online registration.

Attendees are responsible for arranging any hotel accommodation they may need. The Renaissance Heathrow will offer a discounted bed-and-breakfast rate of £95 per night to conference attendees. Details for how to obtain the discounted rate will be added soon.


Food and Drink

As well as providing lunch and refreshments during each day, we will provide a light evening buffet depending on demand. Please advise of any dietary restrictions when completing the booking form for your seat.



A printable PDF brochure will be made available for download from here. However, we always recommend that attendees check the online agenda from this webpage for the most accurate and complete schedule of speakers.


Free Registration for Employees of Communications Providers and Regulators

Employees of communications providers and their regulators qualify for free seats by registering with the email address provided by their employer; any registration using a different email address (for example, will be rejected. Click here to register if you qualify for a free seat.


Attendance Options for Sponsors, Academics and Invited Guests

Sponsoring businesses may send their representatives to RAG London 2021. If your business is interested in participating in RAG events then please make your initial query through our contact form. Sponsors communicate their list of delegates through their designated liaison with RAG; employees of sponsors should not attempt to book seats through the public registration form mentioned above.

RAG allocates a limited number of complimentary seats for freelance consultants, subject matter experts, academics engaged in relevant research, and other industry leaders. To maintain a balanced audience, these seats will only be made available to specific named individuals. Invitations will be emailed in due course. If you wish to be added to the guest list you should contact a member of the RAG Committee, or else ask one of the conference sponsors to forward your request.

One of the most important aspects of our conferences is what we call the ‘RAG Spirit’. We want attendees to feel relaxed and have the freedom to talk openly about the challenges they face. To protect the RAG Spirit, we reserve the right to decide who may attend on a case-by-case basis.


About Our Sponsors

RAG is a not-for-profit enterprise, and telcos and regulators may attend our events for free, as do many specially invited experts. That means we rely on the generosity of businesses that pay for everything from our web server to the coffee we serve attendees. We would like to thank the following businesses for making this conference possible.

Gold Sponsors

Neural Technologies, Oculeus, SIGOS, Subex, Symmetry Solutions, TEOCO

Silver Sponsors

AB Handshake Corporation, Araxxe, FraudBuster, GBSD Technologies, LATRO Services, Mobileum

Bronze Sponsors
Hewlett Packard Enterprise, Six Degrees, Trustonic

If you would like to host a future RAG event or if you want to learn about sponsorship opportunities then please get in touch. We will be glad to hear from you!