Mahfuz Alam is an RA Manager at Robi Axiata in Bangladesh. He has detailed hands-on knowledge of leakage and fraud detection, risk assessment, business case development, rating, billing, and pricing analysis. Since joining Robi in 2014, Mahfuz has achieved a number of important objectives, including overseeing the implementation of a new RAFM system, the design and development of an automated audit system to assure prepaid and postpaid revenue booking, and the implementation of an automated validation system for third party commissions.
Mahfuz joined Robi having already obtained extensive experience of revenue assurance and fraud management by working for Grameenphone and Banglalink.
Mahfuz has an MBA and a Bachelor of Science in Computer Engineering.