Mandy Blackburn, Roscom

Mandy is the Operations Director at Roscom UK. She has helped Roscom continue its work in revenue assurance, network assurance and metering and billing accuracy regulatory space for over two decades. Starting with the company as an office clerk she has worked her way through virtually all the departments of Roscom, including hardware and software design, service delivery, consultancy, training, and now the strategic direction of the company.

As Roscom have evolved and enhanced its solutions, Mandy has aided in delivering the company’s risk based solutions that consider the financial risks, operator challenges and needs. Mandy is keen to share her knowledge in this space regarding her experience of risk assurance with solutions from Roscom as well as her understanding of the risks and highlights of the independent test solution marketplace.

Her responsibilities include delivering financial risk assurance projects through business rule validation using forensic engineering test expertise to offer billing optimisation to maximise revenue to clients wherever possible.

Mandy has worked on multiple projects over many years around the globe with telecom operators, in-country regulators and financial auditors.

At RAG Sydney, Mandy will join a panel discussion about the various risks which can be addressed using test calls.