Parthiban Balasubramanian works at TELUS, where he is the Product Owner for their Telemetry department. Telemetry is TELUS’ in-house data analytics function, a technical team that empowers TELUS users to gain access and insights from the telco’s internal operating and revenue data. They are responsible for managing access in a secure manner that is mindful of customer privacy, whilst providing a visually compelling interface that helps users to gain the specific insights they need.
In his role for the Telemetry team, Parthiban is responsible for facilitating an agile team including a Scrum Master and 14 other members, and liaising with numerious stakeholders around the business. Their various customers are interested in revenue assurance, roaming, fraud management, marketing and churn analysis, amongst other subjects.
Prior to joining TELUS, Parthiban worked for Ericsson, Telcocell, and Cognizant Technology Solutions. This has given Parthiban a wide range of experience relating to the use of information technology to meet the needs of different telcos.