RAG Americas Goes Online: Sep 15-16

Overview

Coronavirus may have prevented RAG’s American conference from being held at the offices of CenturyLink in Denver, but it will not stop us from running the biggest conference for telecoms risk professionals. Over 2,000 people from 93 countries watched RAG London Online and we intend to do even better with our online American conference, which will stream live on September 15-16. Watch and ask questions live from 8am to 5pm Eastern time each day; click here to save the event to your calendar. You can watch the entire conference at this webpage, without needing to register in advance.

 

Agenda

The conference will cover risk management, revenue assurance, fraud, cybersecurity, billing accuracy, margin optimization, cost management and other kinds of business assurance. The biographies of confirmed speakers can be found here. Keep scrolling down for the current state of the draft agenda. More speakers will be confirmed in the coming days.

Agenda Day 1: Tuesday 15th September
Session Speakers Topic Time
Seattle New York London New Delhi
Introduction Eric Priezkalns
Rachel Goodin
Nixon Wampamba
Tony Sani
The conference compères explain the day’s activities and how to interact with speakers 5.00am 8.00am 1.00pm 5.30pm
Presentation tbd tbd 5.15am 8.15am 1.15pm 5.45pm
Panel Jim McEachern
Jeffrey Ross
Sergey Okhrimenko
Stopping the Spoofing of Calls!
The expert panellists will discuss and compare the leading solutions for the validation of the origin of calls and prevention of CLI spoofing. These include STIR/SHAKEN and the A&B Number Handshake.
6.00am 9.00am 2.00pm 6.30pm
Break 6.45am 9.45am 2.45pm 7.15pm
Presentation Gina Pesheva Risk and Consumer-Driven Business Assurance
One of the foremost champions of business assurance talks about why telcos need to adopt new approaches to business assurance, how to measure the performance of the assurance team, utilising RAG’s leakage inventory, and adopting a risk-based philosophy for business assurance.
7.00am 10.00am 3.00pm 7.30pm
Panel Katia Gonzalez Gutierrez
Elgiva Sibisi
Leila Hakemifar
Penelope Matloga
Nixon Wampamba
Race and Gender Diversity in Telecoms Risk Management
Specialists from different backgrounds at different stages of their career seek to identify common factors that discourage women and people of colour from being recognised as leaders in the field of telecoms risk management.
7.45am 10.45am 3.45pm 8.15pm
Break 8.30am 11.30am 4.30pm 9.00pm
Panel Kathy Romano Assuring the Costs and Revenues for Digital Content
The difference between communications networks and content providers has blurred, whilst the value of digital content has risen enormously and consumption patterns have undergone a revolution. Experts from around the media and telecoms ecosystem address the challenges in ensuring all content-driven revenues are collected, all the costs are tracked, and all the rights are understood.
9.00am 12.00pm 5.00pm 9.30pm
Presentation tbd tbd 9.45am 12.45pm 5.45pm 10.15pm
Panel Nixon Wampamba Trends in Fraud Management
Which frauds are up, which are down, and what is new?
10.30am 1.30pm 6.30pm 11.00pm
Break 11.15am 2.15pm 7.15pm 11.45pm
Panel Kathy Romano
Sebastian Milczanowski
Lionel Dawson
A Vision for Revenue and Business Assurance 10 Years from Now
Veterans and pioneers of revenue assurance and business assurance from telcos around the world discuss how they expect the discipline to evolve over the next decade.
11.30am 2.30pm 7.30pm 12.00am
Presentation tbd tbd 12.15pm 3.15pm 8.15pm 12.45pm
Panel Parthiban Balasubramanian
Divya Shridhar
Felipe Sebastián Escárate Garrido
John Brooks
Data Integrity and Analytics
The science of data and the art of making money are brought together by professionals with experience of generating value from data, and what can go wrong with data.
1.00pm 4.00pm 9.00pm 1.30am
Closing remarks Eric Priezkalns
Rachel Goodin
Nixon Wampamba
Tony Sani
The compères bring the first day of the conference to a close. 1.45pm 4.45pm 9.45pm 2.15am

 

Agenda Day 2: Wednesday 16th September
Session Speakers Topic Time
Seattle New York London New Delhi
Introduction Eric Priezkalns
Rachel Goodin
Nixon Wampamba
Tony Sani
The conference compères explain the day’s activities and how to interact with speakers 5.00am 8.00am 1.00pm 5.30pm
Panel Lionel Dawson
Lee Scargall
The Strategic Risk Landscape
Monetising 5G, low orbit satellites, and tensions between China and the USA will all have a profound impact on the telecoms sector. Our senior risk executives will share their opinions on how telcos will navigate the difficult terrain ahead.
5.15am 8.15am 1.15pm 5.45pm
Panel Anurag Aggarwal Industry Initiatives for Messaging Fraud
Abuse of A2P SMS and other messaging services has become commonplace. The expert panellists discuss how the industry is responding.
6.00am 9.00am 2.00pm 6.30pm
Break 6.45am 9.45am 2.45pm 7.15pm
Presentation tbd tbd 7.00am 10.00am 3.00pm 7.30pm
Presentation Joseph Nderitu Mobile Money Risk Management
RAG’s leading expert on controls for mobile money talks about global best practice and recent advances in tools and techniques.
7.45am 10.45am 3.45pm 8.15pm
Break 8.30am 11.30am 4.30pm 9.00pm
Presentation tbd tbd 9.00am 12.00pm 5.00pm 9.30pm
Panel Clodagh Durkan
Danielle Royston
Patrick Donegan
Eric Priezkalns
Moving Telcos to the Public Cloud
Experts in security and the cloud talk about managing the risks of moving key telco functions, such as billing, to the public cloud, and why telcos are willing to take those risks to acheive significant cost savings.
9.45am 12.45pm 5.45pm 10.15pm
Presentation Timo Vainionpää The Small Carrier’s Perspective
The owner of an international carrier offers a different point of view on what the industry does well and where it needs to improve.
10.30am 1.30pm 6.30pm 11.00pm
Break 11.15am 2.15pm 7.15pm 11.45pm
Panel Vernon Kitay
Derick Cassidy
Security Priorities in a Risky World
Experts in security governance and technology discuss the areas where telcos should invest in order to reduce their security, equipment and data risks.
11.30am 2.30pm 7.30pm 12.00am
Presentation tbd tbd 12.15pm 3.15pm 8.15pm 12.45pm
Special Session Eric Priezkalns
Rachel Goodin
Nixon Wampamba
Tony Sani
Data submitted by the live audience will be central to a unique new approach to industry benchmarking. More details will be announced soon. 1.00pm 4.00pm 9.00pm 1.30am
Wise Heads Eric Priezkalns
Rachel Goodin
Nixon Wampamba
Tony Sani
The compères close the event with RAG’s interactive free-for-all, covering anything and everything that was discussed during the conference and many things we forgot to discuss. 1.45pm 4.45pm 9.45pm 2.15am

 

Playback on Demand

Recordings of conference sessions will be added to this section as they become available.

 

About Our Sponsors

RAG is a not-for-profit enterprise, and telcos and regulators may participate in our events for free, as do many specially invited experts. That means we rely on the generosity of the businesses that host our meetings and pay for everything from our web server to the coffee we serve attendees. We would like to thank the following businesses for contributions that have made this conference possible.

Gold Sponsors

Neural Technologies, Oculeus, SIGOS, Subex, Symmetry Solutions, TEOCO

Silver Sponsors

Araxxe, FraudBuster, GBSD Technologies, LATRO Services, Mobileum

Bronze Sponsors
Hewlett Packard Enterprise, Six Degrees, Trustonic

If you would like to host a future RAG event or if you want to learn about sponsorship opportunities then please get in touch. We will be glad to hear from you!