A Revenue and Cost Leakage Catalogue for the Telecoms Industry
The RAG Business Assurance Leakage Catalogue is used by telcos who want to benefit from the collective experience of telecoms assurance professionals who have documented all the types of revenue and cost leakage they have encountered in practice.
The principal author of the catalogue is Geoff Ibbett.
Anyone wishing to volunteer to contribute to the catalogue, or provide feedback about its contents, is encouraged to contact Geoff directly, at the address given in the proposal document below.
The catalogue may be shared with others, but not modified, nor exploited for commercial gain, per the terms of its Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
The following white paper captures Geoff’s original proposal and explains why the industry needs a common leakage catalogue.
Current Version of the Catalogue
You can view the most recent version of the leakage catalogue below. Click this link if you want to download the document in .xlsx format.
Take the 10-Minute Survey
The following survey is based on the 25 kinds of leakage identified in the full leakage catalogue. It takes just 10 minutes to complete this survey, and benchmark your telco compared to others. More exhaustive questionnaires are also available for telcos who want to analyse their coverage in more detail.