RAG Leakage Catalogue and Coverage Survey



A Revenue and Cost Leakage Catalogue for the Telecoms Industry

The RAG Business Assurance Leakage Catalogue is used by telcos who want to benefit from the collective experience of telecoms assurance professionals who have documented all the types of revenue and cost leakage they have encountered in practice.

The principal author of the catalogue is Geoff Ibbett.

Anyone wishing to volunteer to contribute to the catalogue, or provide feedback about its contents, is encouraged to contact Geoff directly, at the address given in the proposal document below.

The catalogue may be shared with others, but not modified, nor exploited for commercial gain, per the terms of its Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.


Discussion Paper

The following white paper captures Geoff’s original proposal and explains why the industry needs a common leakage catalogue.


Current Version of the Catalogue

You can view the most recent version of the leakage catalogue below. Click this link if you want to download the document in .xlsx format.


Global Coverage Survey

50 businesses completed our global coverage survey, which asked them to rate how well they monitored the 25 kinds of leakage identified in the full leakage catalogue. A summary of the results will be shared soon.