RAG Television

RAG TV brings to your screen the same kind of information, insights and discussions found at RAG conferences. Scroll down for the schedule of future live shows and guests showing broadcast times in various timezones. You can automatically add every new episode of RAG Television to your calendar by clicking here.

You can watch the live stream of new episodes below. Keep scrolling down if you would like to ask a question or share your thoughts during a live show. The audience for the live stream can engage with the TV guests at any time using the same anonymous real-time question system that makes RAG conferences so interactive.

The live episodes are also recorded and made available to watch on demand.

 

Live Streaming Channel

 

Ask a Question during a Live Show

 

Season 2: Schedule of Live Shows

This table gives the details of shows scheduled for Season 2 of RAG TV. It will be updated as new guests are confirmed. Click the link on the end of each row to save the time of that episode to your diary. You can also subscribe to the calendar of all RAG TV shows and every episode will automatically be saved to your schedule. Look below for recordings of episodes that have previously been streamed live.

Season 2
Episode Guests and Topics Date Time
Seattle New York London Delhi Singapore
S2E1 Timo Vainionpää, owner of AurorA International Telecom, talks about the impact of origin-based pricing on fraud. Donald Reinhart of LATRO Services explains the need for speed when tackling bypass. Wed Jun 17 7am 10am 3pm 7.30pm 10pm replay video
S2E2 Daniele Cellai of Hewlett Packard Enterprise talks about using various kinds of machine learning as part of automating the way businesses prioritize and respond to suspected frauds. Wed Jun 24 2am 5am 10am 2.30pm 5pm replay video
S2E3 Kingsley Unah, formerly Financial Controller and General Manager for RAFM at Airtel Nigeria, contrasts telco billing accuracy and KYC in Nigeria and his new home, Canada. Dion Price, CEO of Trustonic, talks about different ways to control the handset to encourage customers to pay bills whilst discouraging theft. Wed Jul 1 7am 10am 3pm 7.30pm 10pm replay video
S2E4 Taher Talib explains why Shaw Communications set their FMS to automatically exchange wangiri fraud data with other telcos through the RAG Wangiri Blockchain. Nithin Gangadharan of Subex and blockchain innovator Tony Sani explain why vendors are integrating their fraud products with the wangiri ledger. Wed Jul 8 7am 10am 3pm 7.30pm 10pm add to calendar
S2E5 Francis Afful, Senior Manager of RAFM at MTN Ghana, talks about the changing nature of bypass fraud and how it has hurt West Africa. Wed Jul 15 7am 10am 3pm 7.30pm 10pm add to calendar
S2E6 Nikhil Sehgal of Colt talks about his new role overseeing engineering governance for his CTO, and its relationship with business assurance. Wed Jul 22 2am 5am 10am 2.30pm 5pm add to calendar
S2E7 To be confirmed Wed Jul 29

 

Episode Guide and Recordings of Previous Shows for Playback

Episode Date of Live Stream Guests and topics Link
S2E3 1 Jul 2020 Dion Price of Trustonic talks about device management as part of a strategy for improving collection of revenues; Kingsley Unah contrasts bill accuracy in Africa and North America replay video
S2E2 24 Jun 2020 Daniele Cellai of Hewlett Packard Enterprise talks about using various kinds of machine learning as part of automating the way businesses prioritize and respond to suspected frauds replay video
S2E1 17 Jun 2020 Donald Reinhart of LATRO Services explains the need for a multi-layered strategy to combat bypass; Timo Vainionpää tells us how a small international carrier can win by offering quality instead of grey routing replay video
S1E5 29 Apr 2020 Colin Yates shares insights into the changing patterns of international revenue share fraud (IRSF) and how he helps Europol with their investigations replay video
S1E4 22 Apr 2020 Arnd Baranowski, CEO of Oculeus, explains how the adoption of SIP changes the risk exposure of telcos and how fraudulent calls can be identified in less than a tenth of a second replay video
S1E3 15 Apr 2020 Joseph Nderitu, former Head of RAFM at Vodacom Tanzania, talks about corruption; Ray Green of Focus Data explains how to conduct a data-driven investigation replay video
S1E2 8 Apr 2020 Gina Pesheva of Deutsche Telekom talks about the transition to business assurance; Tony Sani of Orillion talks about using blockchain to fight wangiri fraud replay video
S1E1 1 Apr 2020 Jeffrey Ross of GBSD Technologies talks about authenticating caller IDs and the impact that STIR/SHAKEN will have on small telcos worldwide replay video
S1E0 25 Mar 2020 Eric Priezkalns of RAG gives a brief preview the first season of RAG Television, explaining how to watch the live shows and ask questions to the guests replay video
Pilot 16 Sep 2019 Geoff Ibbett of Symmetry Solutions talks about the RAG Leakage Catalogue, the most comprehensive inventory of telco revenue and cost leakages replay video

 

S2E3 – 1 July 2020

Dion Price, CEO of Trustonic, talks about different ways to control the handset to encourage customers to pay their bills by selectively disconnecting some but not all services they can use. Kingsley Unah, formerly Financial Controller and General Manager for RAFM at Airtel Nigeria, contrasts telco billing accuracy and KYC in Nigeria and his new home, Canada.

Hosts Eric and Lee also talk about the dramatic fight to suspend mobile money services in Zimbabwe amidst government claims of money laundering and systematic ‘printing’ of digital money.

 

S2E2 – 24 June 2020

Daniele Cellai of Hewlett Packard Enterprise talks about case scoring for fraud cases, how this helps businesses to prioritize work and avoid wasting time on false positives, and the various kinds of machine learning that can be used to improve case scoring so decisions on how to respond to frauds can be made automatically.

Regular hosts Eric and Lee also discuss the risk of privacy breaches when participants register for webinars and virtual conferences.

 

S2E1 – 17 June 2020

Timo Vainionpää, owner of AurorA International Telecom, talks about the downsides to least cost routing and the impact that origin-based pricing is having on fraud. Donald Reinhart of LATRO Services explains the factors that encourage bypass and why he advocates responding with a mix of controls including test calls, analytics and interpretation of network signals.

Regular hosts Eric and Lee also discuss racial bias amongst telecoms risk professionals and the reuse of IMEIs.

 

S1E5 – 29 April 2020

Colin Yates is an authority on international telecoms fraud. He pioneered the practice of fraud management first in his home country of New Zealand, then worked with telcos worldwide by contributing to law enforcement bodies and fraud associations whilst leading the anti-fraud and police liaison function of Vodafone Group. Colin shares his insights into the changing patterns of international revenue share fraud, why police forces do not pursue telecoms fraudsters more often, and the accuracy of estimates of fraud losses. Colin also explains why he has been sharing his fraud intelligence with Europol, free of charge.

Regular hosts Eric and Lee also chat about the problems created by the aggressive sales tactics of some RAFM vendors, the lack of innovation in revenue assurance relative to fraud management, and the beginnings of a telecoms cold war between the USA and China.

 

S1E4 – 22 April 2020

Special guest Arnd Baranowski, CEO of Oculeus, speaks about the ways SIP signalling can be exploited to help or hinder telecoms fraudsters. Arnd also discusses the research performed by his business in collaboration with the University of Kassel; this involved using machine learning to review SIP signals so fraudsters are identified and disconnected within the first 100 milliseconds of a call.

Hosts Eric and Lee also talk with Arnd about the FCC decision to make STIR/SHAKEN call authentication mandatory for all IP networks in the USA. STIR/SHAKEN adds a SIP signature which the terminating network can use to confirm the caller ID with a central authority, but depends upon the end-to-end implementation of SIP and STIR/SHAKEN across all the telcos handling the call. One FCC Commissioner stated the adoption of STIR/SHAKEN would cost some telcos “tens of millions” of dollars, begging a question about how many telcos and countries will voluntarily follow the lead of North America by adopting STIR/SHAKEN, and what happens if an increasing number of robocalls terminating on US phones are found to have originated abroad. The team also debated the merits of two alternative ways of authenticating the origin of a call: SEISMIC and the A & B Number Handshake.

 

S1E3 – 15 April 2020

The two guests are Joseph Nderitu, an RAFM consultant who has worked for various telcos around East Africa, and Ray Green, Director of Focus Data Services and a winner of the GSMA’s Outstanding Contribution Award for his efforts to fight fraud.

Joseph recounts the story of when he and four other executives working for Vodacom Tanzania, including the CEO, were detained without bail on trumped-up charges of conspiring to help another business to commit bypass fraud. Joseph also explains how the Tanzanian government habitually imprisons telco managers to force their employers to pay hefty fines for alleged crimes that are never tried in open court. Ray shares his advice on how to use data to conduct an investigation, and he also gives real-life examples that illustrate the need for telcos to exchange intelligence about fraud. Hosts Eric and Lee also discuss the challenges when seeking to manage operational risks with teams that are working from home, and the FCC proposing a USD6mn fine for Tracfone after the American MVNO claimed government subsidies for low-income subscribers who did not really exist.

 

S1E2 – 8 April 2020

The show is joined by two special guests: Gina Pesheva, Senior Manager for Business Assurance and Billing at Deutsche Telekom and Tony Sani, founder of Orillion Solutions. Gina talks about the reasons her team created an animated video to explain the transition from revenue assurance to business assurance; click here to find Gina’s video on YouTube. Tony speaks about his business partnering with RAG to deliver the RAG Wangiri Blockchain, used by a consortium of telcos to exchange intelligence about wangiri fraud. Hosts Eric and Lee also discuss the destruction of 5G masts by believers of fake news spread using WhatsApp and social media, and the FCC threatening to block all traffic from international gateway telcos if they continue to connect coronavirus scam robocalls to the US network.

 

S1E1 – 1 April 2020

Special guest Jeffrey Ross, COO of GBSD Technologies, talks about STIR/SHAKEN, the framework for validating the originating number of voice calls, and how it can still be cost-effectively adapted to suit the circumstances of non-IP networks and smaller telcos. Hosts Eric and Lee also discuss the Tanzanian government arresting telecoms executives and the ways spammers are exploiting the coronavirus pandemic.

 

S1E0 – 25 March 2020

Eric Priezkalns previews the first season of RAG Television, with guests lined up for each Wednesday of April.

 

Pilot – 16 September 2019

Eric Priezkalns and Lee Scargall discussed topical matters including: national revenue assurance audits and the dispute between GVG and the state of Guinea; mobile ad fraud in the USA; and academic research into turning internet pirates into paying customers. Special guest Geoff Ibbett also joined the show, talking about the responses already received to the RAG Leakage Coverage Survey.