Robert McGregor is the Fraud Operations Team Leader at Verizon International. Based in the UK, Rob manages a team of analysts who monitor for potentially fraudulent activity along with abuse and misuse of telecoms services. His team also informs customers when they may be suffering losses due to fraud.
Rob has a long track record of working to protect telco revenues. Prior to joining Verizon, Rob managed revenue assurance for One.Tel. He has served in anti-fraud roles at Esprit Telecom, Energis, and Mercury Communications. Rob has also worked as a consultant at FML and Praesidium.
As a dedicated professional, Rob believes that telcos can do more to help and educate each other. He has shown this on a personal level by serving as a board member of the Telecommunications UK Fraud Forum (TUFF).