Shane works for MTN Group as General Manager, Revenue Assurance & Fraud Management. He is responsible for managing their RAFM Shared Service Center (SSC), delivering centralised RAFM services across the group’s 22 operating companies.
RAG Johannesburg will benefit from Shane’s insights as he will join a panel of speakers that explains MTN’s approach to RAFM.
Shane’s impressive résumé shows him to be a well-travelled professional with broad experience of the telecoms industry. He has worked for Indosat, Ooredoo Group, T-Mobile, Vodafone, Hutchinson 3G, Digicel, and Atio, giving him hands-on experience of both the business and technology challenges faced by telcos in Europe, Africa, the Middle East and Asia. Shane’s academic CV is equally impressive, giving him the range of skills and knowledge necessary to tackle the full variety of risks faced by modern telcos. He has a Master’s degree in Risk Management, Bachelor’s degrees in Business Administration and Law, and he possesses both the CISA and CRISC qualifications.