Steffen is the Director of Revenue Assurance and Head of Consulting Services at SIGOS, a leading provider of test call services. He is responsible for the entire consulting portfolio in the areas of revenue assurance, national and international QoS/QoE, app experience and roaming implementation for SIGOS’ worldwide customer base. Steffen used to lead the technical product management and product marketing management for SIGOS’ active revenue assurance solutions. He still actively contributes to this today.
Previously Steffen was a senior consultant who led SIGOS’ professional services group, responsible for all national QoS, GlobalRoamer and interconnect fraud consultancy projects and managed services worldwide.
SIGOS, a Foundation sponsor of RAG, is represented by Steffen on RAG’s Steering Committee. Steffen is committed to RAG’s mission to educate telcos about risk. He has spoken at several RAG conferences.
Steffen has also worked as a project manager, pre-sales engineer and software test engineer during the decade he has been employed by SIGOS. Before joining SIGOS, Steffen was a business consultant with Robert Bosch GmbH, with a focus on business modelling, corporate-wide time registration software and the launch of SAP R/3. He holds a degree in Economics and Computer Science from the University of Bamberg.