Toronto Conference: 19-20 June 2019

RAG returns to North America thanks to the camaraderie of our Canadian colleagues

  • Overview
  • Agenda
  • Location, Evening Entertainment and Hotels
  • Brochure
  • Free Registration for Telcos and Regulators
  • Attendance Options for Sponsors and Invited Guests
  • About Our Host and Our Sponsors


    Toronto, Canada, will be the location of RAG’s 2019 North American conference, with TELUS generously hosting the event in their impressive tower block, situated right in the centre of the city. The event will be held on Wednesday 19th and Thursday 20th June. All talks will be in English. As with all RAG conferences, risk and assurance professionals who work for telcos or regulators are welcome to come for free.

    We intend to build on the success of last year’s North American conference, hosted by Sprint in Kansas, by continuing to explore the industry challenges that were discussed at that event whilst presenting new success stories drawn from telcos around the continent.



    The conference will cover fraud management, revenue assurance, security, cost management, margin assurance, other kinds of business assurance, enterprise risk management, analytics and credit risk.

    Unlike other conferences we want to avoid promising speakers until we are confident they can take part, so we share the draft agenda online and update the schedule every time a new speaker is confirmed.

    The draft agenda will be shown here in due course.


    Location, Evening Entertainment and Hotels

    The conference will be held at the TELUS office building known as TELUS Harbour. The location is marked on the map of Toronto below, and the address is: 25 York Street, Toronto, Ontario M5J 2V5.

    There is a very wide range of hotels in downtown Toronto, many of which are within walking distance of the conference venue. Some of these hotels are marked on the map above.

    As well as providing lunch and refreshments during each day, we intend to provide food, soft drinks and the opportunity to network each evening. We will provide further details when they have been confirmed.



    We always recommend you check the online agenda for the most up to date schedule of conference talks and panels, but we appreciate some telco managers would like to see a brochure before making the decision to attend. A printable PDF brochure will be made available in due course.


    Free Registration for Telcos and Regulators

    Managers and staff employed by telcos or telecom regulators may participate in RAG Toronto for free, so long as they register using the email address associated with their employer. Academics who engage in relevant research may also register for free. Registrations are managed via Eventbrite; click the button below to begin. Please complete all the fields to register.

    Registration - RAG Toronto - June 2019


    Attendance Options for Sponsors and Invited Guests

    Sponsoring businesses may send their representatives to RAG Toronto. If your business is interested in participating in RAG events then please make your initial query through our contact form.

    RAG allocates a limited number of complimentary seats for freelance consultants, subject matter experts, and other industry leaders. To maintain a balanced audience, these seats will only be made available to specific named individuals. Invitations will be emailed in due course. If you wish to be added to the guest list you should contact a member of the RAG Committee, or else ask the host or one of the sponsoring buisnesses to forward your request.

    One of the most important aspects of our conferences is what we call the ‘RAG Spirit’. We want attendees to feel relaxed and have the freedom to talk openly about the challenges they face. To protect the RAG Spirit, we reserve the right to decide who may attend on a case-by-case basis.


    About Our Host and Sponsors

    RAG is a not-for-profit enterprise, and telcos and regulators may attend our events for free, as do many specially invited experts. That means we rely on the generosity of the businesses that host our meetings and pay for everything from our web server to the coffee we serve attendees. We would like to thank the following businesses for contributions that have made this conference possible.

    The Hosts


    The Sponsors

    To be announced

    If you would like to host a future RAG event or if you want to learn about sponsorship opportunities then please get in touch. We will be glad to hear from you!