Welcome to the Risk & Assurance Group

Free events for communications risk and assurance professionals

Established in 2004, RAG is the longest-running event in the world of communications business assurance. Now we aim to become the biggest global provider of free information, advice and events for communications risk and assurance professionals.

RAG attendees include some of the most experienced people working in the field. They enjoy a relaxed atmosphere where insights and ideas are openly discussed and exchanged, helping everyone to develop techniques and tools to counter risks, frauds and leakages. Our events attract the best minds because our agenda is set by experts, not salesmen. Can you afford to miss them?

Our Next International Conference

Sydney Conference: 30-31 Jan 2018

In collaboration with Optus, RAG’s January 2018 conference will be held in Sydney, Australia. We will bring together speakers from Asia-Pac and beyond for an event that should prove a special opportunity to showcase the risk and assurance work being done by telcos in this part of the world. And ... [continue reading]

Confirmed Speakers for RAG Sydney

Want to Host RAG in 2018?

RAG events are hosted by telcos around the world. We are now planning for 2018, looking for potential hosts. If you want to consider bringing RAG to your telco then please get in touch. We will gladly answer any questions you may have. If you can provide the venue, we will supply the marketing, funding and speakers for a world-class event at your location.

Perhaps your telco is already hosting a meeting for sister telcos in your international group? You could Increase the value by adding a day of RAG sessions to the agenda. Maybe you are already arranging training for your team? RAG can bring leading international experts to you. Whatever you have planned, talk to RAG about how we can help each other.

Useful Guidance

We want our members to help each other without RAG trying to make money as a result. That is why our members can use the RAG website to share white papers and other reference documents without giving up their copyright.

Previously we stored guidance in a members-only section of the website, but now we make it all freely available to everyone. Look here for useful papers and guidebooks including a study of the impact of OTT bypass, a worked example for deciding sample sizes when checking for billing errors, and a guide to MTIC fraud.


RAG is supported by the generosity of:
  • Subex

Future Events

UK Telcos: Back our POCA Campaign!

Fraud is worth billions, but the law is rarely used to confiscate the profits of fraudsters. UK telcos could use the Proceeds of Crime Act (POCA) to set an international precedent. Learn more here.

Past Presentations

Here are examples of some of the great presentations given at previous RAG events.

Join RAG

RAG members receive email updates about RAG events and industry news. Membership is free and it takes just a few seconds to sign up by completing the form here.

Video Inspiration from Previous RAG Conferences

Atul Jain of TEOCO shares some witty insights about how to think differently.
Paul Masters of Ocado compares the way telcos and retailers review operational integrity.
More short videos are available, featuring words of wisdom from other RAG speakers including:

  • - Gina Pesheva of Deutsche Telekom
  • - Tony Poulos of DisruptiveViews
  • - Pedro Bravo of NOS
  • - Marcus Bryant of MTN Group
  • - Bernice DeMarco of BT

You can find these videos and more in our complete video archive.