Welcome to the Risk & Assurance Group

Free events for communications risk and assurance professionals

Established in 2004, RAG is the longest-running event in the world of communications business assurance. Now we aim to become the biggest global provider of free information, advice and events for communications risk and assurance professionals.

RAG attendees include some of the most experienced people working in the field. They enjoy a relaxed atmosphere where insights and ideas are openly discussed and exchanged, helping everyone to develop techniques and tools to counter risks, frauds and leakages. Our events attract the best minds because our agenda is set by experts, not salesmen. Can you afford to miss them?

Our Next International Conference

Johannesburg Conference: 4-5 Sep 2017

RAG travels to Africa for the first time, thanks to MTN Group. They will host our September conference at their impressive facilities in Johannesburg, South Africa. The conference is scheduled for Monday 4th and Tuesday 5th September. All talks will be given in English. Attendance will be free, but you ... [continue reading]

Confirmed Speakers for RAG Johannesburg


RAG is supported by the generosity of:
  • Subex

Future Events

Want to Host RAG in 2018?

RAG events are hosted by telcos around the world. We are now planning for 2018, looking for potential hosts. If you work for a telco and want to host a RAG event then get in touch. If you can provide the venue, we will supply the marketing, funding and speakers for a world-class event at your location.

Perhaps your telco is already hosting a meeting for sister telcos in your international group? Increase the value by adding an extra day of RAG sessions to the agenda. Maybe you are arranging training for your team? RAG can bring leading experts to you. Whatever you have planned, talk to RAG about how we can help each other.

Useful Guidance

Unlike other organizations, we want our members to give each other advice without RAG trying to make money as a result. That is why our members can use the RAG website to share white papers and other reference documents without giving up their copyright.

Previously we stored guidance in a members-only section of the website, but now we are making it all freely available to everyone. Look here for the papers and guidebooks already published on the RAG website, which includes Roscom's handy list of terminology and Dave Morrow's guide to MTIC fraud.

UK Telcos: Back our POCA Campaign!

Fraud is worth billions, but the law is rarely used to confiscate the profits of fraudsters. UK telcos could use the Proceeds of Crime Act (POCA) to set an international precedent. Learn more here.

Past Presentations

Here are examples of some of the great presentations given at previous RAG events.

Join RAG

RAG members receive email updates about RAG events and industry news. Membership is free and it takes just a few seconds to sign up by completing the form here.

Video Inspiration from Previous RAG Conferences

Atul Jain of TEOCO shares some witty insights about how to think differently.
Paul Masters of Ocado compares the way telcos and retailers review operational integrity.
More short videos are available, featuring words of wisdom from other RAG speakers including:

  • - Gina Pesheva of Deutsche Telekom
  • - Tony Poulos of DisruptiveViews
  • - Pedro Bravo of NOS
  • - Marcus Bryant of MTN Group
  • - Bernice DeMarco of BT

You can find these videos and more in our complete video archive.