Welcome to the Risk & Assurance Group

Free events and online services for communications risk and assurance professionals

RAG has organised events for comms professionals working in business assurance for longer than anyone else. Now we aim to become the biggest global provider of free information and advice through our international conferences and online services.

Watch RAG Television Season 2

RAG Television broadcasts every Wednesday; watch live to submit questions to the show’s guests, or replay the recordings later. Here is the schedule for the next few shows; you can automatically save every episode to your calendar by clicking here.


Date Guests and Topics Time
New York London Delhi
Jul 1 Kingsley Unah, formerly of Airtel Nigeria, contrasts billing accuracy and KYC in Africa and North America. Dion Price, CEO of Trustonic, talks about remote control of handsets as a way to improve bill collection whilst discouraging theft. 10am 3pm 7.30pm play video
Jul 8 Taher Talib explains why Shaw Communications set their FMS to automatically exchange fraud data with other telcos via the RAG Wangiri Blockchain. Nithin Gangadharan and Tony Sani explain why Subex and other vendors are integrating their fraud products with the wangiri blockchain. 10am 3pm 7.30pm play video
Jul 15 Francis Afful, Senior Manager of RAFM at MTN Ghana, talks about harmonization of tariffs for over 300 million people living in West Africa. Guy Howie of Biaas discusses number range management and how fraudsters exploit changes to foreign ranges. 10am 3pm 7.30pm add to calendar
Jul 22 Nikhil Sehgal of Colt talks about his new role overseeing engineering governance for his CTO, and its relationship with business assurance. Steffen Öftring will explain why SIGOS decided to become the new sponsors of RAG Learning, our online training platform. 5am 10am 2.30pm add to calendar
Jul 29 Ingrid Azzopardi of GO, the Maltese operator, talks about the importance of staying aware of the complete risk environment and how smaller telcos can gain intelligence about international fraud. 10am 3pm 7.30pm add to calendar

RAG TV Season 2 Episode 4

Taher Talib of Shaw Communciations, Nithin Gangadharan of Subex and Tony Sani of Orillion discuss why telcos like Shaw are using the FMS of vendors like Subex to automatically exchange wangiri intelligence with other telcos via the blockchain developed by Orillion.



RAG TV Season 2 Episode 3

Dion Price, CEO of Trustonic, explains how telcos could use control of the handset to encourage customers to pay their bills by selectively managing which services they may use. Kingsley Unah, formerly Financial Controller and General Manager for RAFM at Airtel Nigeria, contrasts telco billing accuracy and KYC in Nigeria and his new home, Canada.


RAG TV Season 2 Episode 2

Consultant and systems expert Daniele Cellai of Hewlett Packard Enterprise talks about using machine learning for the automated prioritization of fraud cases.


RAG TV Season 2 Episode 1

Timo Vainionpää of AurorA International Telecom talks about least cost routing and Donald Reinhart of LATRO Services discusses which factors encourage bypass.


Replay RAG London Online

RAG’s first virtual conference was watched by 2,000 people in 470 cities across 93 countries; see the map above. If you missed any of the presentations and panels from the 38 expert speakers you can replay all the individual sessions through the playback section of the conference page.

New Version of the RAG Leakage Catalogue

Version 4 of the RAG Leakage Catalogue is now available. The telecoms industry’s most comprehensive inventory of revenue and cost leakages now contains even more leakage points, root causes and mitigating controls. You can read or download the latest version by looking here.

Past Conference Presentation Slides


RAG is supported by the generosity of:
  • Subex
  • Mobileum

Replay RAG TV Season 1

Episode 5: Colin Yates, fraud guru


Episode 4: Arnd Baranowski, CEO of Oculeus


Episode 3: Joseph Nderitu, RAFM consultant, and Ray Green of Focus Data

Episode 2: Gina Pesheva of Deutsche Telekom and Tony Sani of Orillion Solutions

Episode 1: Jeffrey Ross of GBSD Technologies

Join RAG

RAG members receive monthly email updates about RAG activities and industry news. With so much happening, it is the only effective way to stay up to date! Membership is free and it only takes seconds to sign up using this form.

Key Global Carrier and Largest Indian Telco Join RAG Wangiri Blockchain

RAG, in partnership with Orillion, is offering free access to a global distributed ledger of numbers used in wangiri attacks to any business willing to freely share their intelligence. This partnership now includes more than 50 telcos, with iBasis, the third largest global wholesale voice carrier, and Reliance Jio, the largest mobile network in India by subscriber numbers, both joining in recent weeks. Over a billion phone users are now served by telcos that use the wangiri blockchain to protect customers everywhere.


Blockchain technology makes the ledger uniquely quick and easy to access, and has already enabled the consortium to share a million phone numbers used for wangiri fraud. There is no need to implement new software or hardware to access the ledger. See the portal and request to join the consortium here.

Some Speakers from Previous RAG Events

RAG Conference Speakers on Video

Lorene Hunt and Madan Jangra of Optus talk about enhancing the assurance of their telco's network assets.
Bharat Pandit, Senior VP of Strategy and Business Intelligence at Tata Sky, shares his vision for the future of revenue assurance.
You can find many more words of wisdom which were recorded at previous RAG conferences by visiting our conference video archive.

The archive includes:

- Sergey Okhrimenko of LANCK Telecom
- Simon Walsh of Telefónica UK
- Gina Pesheva of Deutsche Telekom
- Bernice DeMarco of BT
- Glen Winn of Virgin Media
- and more!