Welcome to RAG

Free events and online services for communications risk and assurance professionals     

New Dates for RAG London

London Conference: 29-30 Sep 2021

It may look like a tropical destination, but RAG London 2021 will celebrate the return of face-to-face networking at the sumptuous and socially-distanced facilities of the Sheraton Skyline Hotel, right next to Heathrow Airport. With free seats for telco employees and free parking for everybody, why not come and join a new conversation about communications risk in a world of 5G, remote working, connected cars, personalised tariff recommendations, spam, smishing and cloud-based charging of next generation apps? … [more]

Confirmed Speakers for RAG London

McMillan, Wampamba, Milczanowski and Ibbett Join Hall of Fame

The RAG Steering Committee has inducted four more outstanding individuals into the Hall of Fame for risk professionals working in the comms sector. They are (pictured left to right): Moly McMillan, formerly of Skype; Nixon Wampamba, currently of MTN Nigeria; Sebastian Milczanowski of Vodafone Group; and Geoff Ibbett of Symmetry Solutions. Each was chosen because of their lifetime contribution to the professional community. Read the press release or visit the Hall of Fame webpage to learn more.

Results of the RAG Leakage Coverage Study

Comms providers around the world submitted data on the completeness of monitoring and preventative controls for revenue and cost leakage. Look below to see the contour map, which shows which forms of assurance are most commonly realised in practice, and which continue to receive inadequate attention. Then click here to see the complete report.

Sponsors

RAG is supported by the generosity of:
  • SIGOS
  • Subex
  • Mobileum

New Online Training: How to Run Risk Assessment Workshops

Ray Green of Focus Data has kindly donated a new training course to RAG Learning, our free online education platform. The course explains how to engage with multiple stakeholders to collectively assess and evaluate risk. Anyone can take the course for free, or choose to pay a small fee for a certificate of completion. You will find the course here.

Replay RAG TV Season 3

Season 3 was the longest and must successful season of RAG TV, with over 10,000 cumulative viewers over its 18-week run. Click below to remind yourself of episode 12, which featured former White House advisor Eric Burger discussing spoofing, or visit the RAG TV webpage for recordings of all other episodes.

 

Biggest RAFM Survey Finds Leakages and Frauds Worth USD142bn

The RAG RAFM Survey received submissions from 175 professionals who work for revenue assurance and fraud management functions in comms providers. They said the industry loses USD94bn a year to fraud and non-fraud leakages, whilst criminals steal another USD48bn from customers. Watch this video for a summary of the findings or see the full report and all the raw data at the survey webpage.

 

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Past Conference Presentation Slides

Some Speakers from Previous RAG Events

RAG Conference Speakers on Video

Clodagh Durkan, Danielle Royston and Patrick Donegan are the experts debating the risks of moving core telco functions to the cloud.
Gina Pesheva of Deutsche Telekom talks about why she is driving telcos to adopt a risk-based philosophy for business assurance.
Recordings from RAG events can be found in our video archive. The wide range of speakers includes:

- Kathy Romano of Discovery
- Seb Milczanowski of Vodafone
- Rahul Puri of Tata Sky
- Cherill Swint of Verizon
- Katia Gonzalez of BICS
- Shahid Ishtiaq of Etisalat
- Elgiva Sibisi of MTN South Africa
- and many more!

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