RAG TV Season 2 Episode 9
David Smith talks about the seminal 2001 publication Successfully Managing Revenue Assurance and how the principles it defined emerged from his audit of British phone meters in the 1990’s. David also discusses why those principles are timeless. Hosts Eric and Nixon discuss US plans to curb Chinese surveillance and the ethical breakdown that leads some practitioners to claim they are ‘certified’ fraud officers although they gave the certificates to themselves.
RAG TV Season 2 Episode 8
Dario Betti of the Mobile Ecosystem Forum talks about messaging fraud and the A2P SMS Code of Conduct promoted by this association. Tony Sani of Orillion demonstrates a video game that teaches players about telco risks. Hosts Eric and Lee discuss the implications of telcos using analytics to automatically decide which calls to block.
RAG TV Season 2 Episode 7
Ingrid Azzopardi of GO discusses the need to educate customers about fraud and the impact of COVID-19 on telcos like hers. George Bolt talks about the potential to use machine learning to find revenue assurance leakages as well as fraud. Hosts Eric and Lee explain why forecasting what will happen with COVID-19 is so difficult but also how it demonstrates the need for professional risk managers.
RAG TV Season 2 Episode 6
Nikhil Sehgal talks about why his goal is to analyse the use and profitability of every asset on Colt’s network. Steffen Öftring explains why SIGOS are the new sponsors of RAG Learning, our online training platform.
RAG TV Season 2 Episode 5
Francis Afful of MTN Ghana talks about tariff harmonisation across West Africa, bypass fraud and regulatory audits. Guy Howie of Biaas discusses number plans and why fraudsters keep finding new ways to exploit loopholes in the way they are managed.
Replay RAG London Online
RAG’s first virtual conference was watched by 2,000 people in 470 cities across 93 countries; see the map above. If you missed any of the presentations and panels from the 38 expert speakers you can replay all the individual sessions through the playback section of the conference page.