Welcome to the Risk & Assurance Group

Free events for communications risk and assurance professionals

Established in 2004, RAG is the longest-running event in the world of communications business assurance. Now we aim to become the biggest global provider of free information, advice and events for communications risk and assurance professionals.

RAG attracts experienced professionals who openly exchange ideas, helping everyone to develop techniques and tools to counter risks, frauds and leakages. Our events appeal to the best minds because our agenda is set by experts, not salesmen. Can you afford to miss them?

Our Next International Conference

London Conference: 24-25 Apr 2018

The international roadshow of RAG events will return to London in April 2018, with BT hosting another two-day conference in the spectacular auditorium at their head office. Situated in the heart of old London, next to St. Paul’s Cathedral, attendees will fly in from around the world for a risk and assurance conference like no other. And as usual for RAG, telcos and regulators can come for free! … [continue]

Confirmed Speakers for RAG London 2018

Pre-Conference RA Training Course

In partnership with Geoff Ibbett of rrmSolutions, RAG is offering a limited number places for a revenue assurance training workshop to be held the day before the RAG London 2018 conference. The title of the workshop is “Accelerating Revenue Assurance Maturity by Exploiting Risk Management Techniques”.

Training will run for one day, on Monday 23rd April. Time is running out to join the course! There is a fee for taking part in the training, which must be paid in advance. Details and joining instructions can be found here.


RAG is supported by the generosity of:
  • Subex

New Advice on How to Fight IRSF

A new case study has been added to RAG’s archive of guidance. Respected fraud expert Colin Yates explains how to prevent international revenue share fraud (IRSF) by monitoring for test numbers used by criminals before they pump traffic. Read or download Colin’s case study from here.


Other documents in our repository of white papers and guidebooks include research on losses caused by OTT bypass, and advice on how to calculate sample sizes for bill checks.

Risk Catalogue Proposal

With advice from telcos around the world, Geoff Ibbett has proposed the industry develops a common risk map and catalogue for revenue and cost leakages. The map would document risks whilst the catalogue lists techniques to mitigate them in practice.

You will find Geoff's discussion paper here. Geoff encourages feedback as he works towards completing the catalogue.

Future Events

UK 070 Number Range Consultation

The UK’s 070 number range is a magnet for fraud, and one reason why the UK ranks amongst the ten worst countries for termination of fraud traffic. UK regulator Ofcom intends to address the causes of 070 fraud and bill shock, but RAG believes their proposals do not go far enough, and may harm legitimate businesses and customers.


Under the guidance of number range expert Guy Howie, RAG has submitted a response to Ofcom’s public consultation.


You can learn more about the issues here.

RAG Supports New Award

Risk Reward Awards will present their lifetime achievement award at RAG London. Learn more from here.

Past Presentations

Join RAG

RAG members receive email updates about RAG activities and industry news. Membership is free and it only takes seconds to sign up using this form.

Want to Host RAG?

RAG events are hosted by telcos around the world. Some of the biggest names in telecoms have welcomed our events to their head offices, including BT, Deutsche Telekom and MTN. If you might like to bring RAG to your telco then get in touch.

We can provide marketing, funding and speakers for a world-class event at your location. All you need to contribute is the meeting room. We do the rest.

Are you planning a meeting with sister telcos in your international group? You could boost the value with a day of RAG sessions. Perhaps you are arranging training for your team? RAG can bring the experts to you.

Whatever your goals, talk to RAG about how we can help each other.

Some Speakers from Previous RAG Events

RAG Speakers on Video

John Preston of Tesco Mobile shares his thoughts on mixing personalities within an RA team.
Atul Jain of TEOCO shares some witty insights about how to think differently.
You can find many more words of wisdom which were recorded at previous RAG conferences by visiting our video archive.

The archive includes:

- Simon Walsh of Telefónica UK
- Gina Pesheva of Deutsche Telekom
- Bernice DeMarco of BT
- Tony Poulos of DisruptiveAsia
- and more!