Welcome to the Risk & Assurance Group

Free events for communications risk and assurance professionals

Established in 2004, RAG is the longest-running event in the world of communications business assurance. Now we aim to become the biggest global provider of free information, advice and events for communications risk and assurance professionals.

RAG attracts experienced professionals who openly exchange ideas, helping everyone to develop techniques and tools to counter risks, frauds and leakages. Our events appeal to the best minds because our agenda is set by experts, not salesmen. Can you afford to miss them?

Our Next International Conference

London Conference: 24-25 Apr 2018

The international roadshow of RAG events will return to London in April 2018, with BT hosting another two-day conference in the spectacular auditorium at their head office. Situated in the heart of old London, next to St. Paul’s Cathedral, attendees will fly in from around the world for a risk and assurance conference like no other. And as usual for RAG, telcos and regulators can come for free! … [continue]

Confirmed Speakers for RAG London 2018

Pre-Conference RA Training Course

In partnership with Geoff Ibbett of rrmSolutions, RAG is offering a limited number places for a revenue assurance training workshop to be held the day before the RAG London 2018 conference. The title of the workshop is “Accelerating Revenue Assurance Maturity by Exploiting Risk Management Techniques”.

Training will run for one day, on Monday 23rd April. Time is running out to join the course! There is a fee for taking part in the training, which must be paid in advance. Details and joining instructions can be found here.


RAG is supported by the generosity of:
  • Subex

Future Events

Lifetime Achievement Award to Be Launched at RAG London

Risk Reward Awards, a nonprofit body, will join us at RAG London to present their award for a lifetime of achievement in telco risk management. Learn more from here.

New Guidance

Roscom has shared a new version of their glossary of telecoms terminology. Find it here.

Our archive also includes research on losses caused by OTT bypass, and advice on how to calculate sample sizes for bill checks.

Past Presentations

Join RAG

RAG members receive email updates about RAG events and industry news. Membership is free and it takes just a few seconds to sign up by completing the form here.

Want to Host a RAG Event?

RAG events are hosted by telcos around the world. Some of the biggest names in telecoms have welcomed our events to their head offices, including BT, Deutsche Telekom and MTN. If you might like to bring RAG to your telco then please get in touch.

We can provide marketing, funding and speakers for a world-class event at your location. All you need to contribute is the meeting room and let us take care of the rest.

Are you planning a meeting with sister telcos in your international group? You could boost the value with a day of RAG sessions. Perhaps you are arranging training for your team? RAG can bring the experts to you. Whatever your goals, talk to RAG about how we can help each other.

UK 070 Number Range Consultation

The UK’s 070 number range is a magnet for fraudsters, and is one of the reasons why the UK ranks amongst the ten worst countries for termination of fraudulent traffic. UK regulator Ofcom is running a public consultation to address the causes of 070 fraud and bill shock, but RAG believes the proposals do not go far enough, and may harm legitimate businesses and customers.

Under the guidance of number range expert Guy Howie, RAG will submit a response to Ofcom’s public consultation. Read more about the issues, and how you can get involved in lobbying for vital change that will reduce fraud.

Some Speakers from Previous RAG Events

RAG Speakers on Video

Atul Jain of TEOCO shares some witty insights about how to think differently.
Paul Masters of Ocado compares the way telcos and retailers review operational integrity.
You can find many more words of wisdom which were recorded at previous RAG conferences by visiting our video archive.

The archive includes:

- Simon Walsh of Telefónica UK
- Gina Pesheva of Deutsche Telekom
- Bernice DeMarco of BT
- Tony Poulos of DisruptiveAsia
- and more!