Welcome to the Risk & Assurance Group

Free events and online services for communications risk and assurance professionals

RAG has organised events for comms professionals working in business assurance for longer than anyone else. Now we aim to become the biggest global provider of free information and advice through our international conferences and online services.

Europe, North America, Africa, Asia: RAG’s Global Series of Conferences

The support of telcos around the world allows RAG to deliver a truly global schedule of conferences. Coming events will be held at Deutsche Telekom’s offices in Bonn (June 11-12), the TELUS offices in Toronto (June 19-20), MTN’s headquarters in Johannesburg (October 1-2) and the BT operational centre in New Delhi (February 5-6).


This cycle of conferences has been made possible by the generosity of our 13 global sponsors.

Next African Conference

Johannesburg Conference: 1-2 Oct 2019

RAG will return to South Africa and MTN for a second time, with the goal of repeating the success of the 2017 Joburg conference. African experts will come together to address the risks in this dynamic region … [continue]

More Free Online Training

Three more courses have been added to RAG Learning, our online education platform. They cover: services billed on a postpaid basis; prepaid charging including the correct way to recognise prepaid revenues; and mobile number portability.

It is free to obtain a RAG Learning account and to enrol on these courses.

Want to Host RAG?

Some of the biggest names have welcomed RAG events to their head offices, including BT, Sprint, Safaricom and Deutsche Telekom. Have you thought about the benefits of hosting RAG at your telco?

We provide marketing, funding and speakers for a world-class event at your location. All you need to contribute is the meeting room.

Are you planning a meeting with sister telcos in your international group? You can boost your event with a day of RAG sessions. Want training for your team? RAG can bring the experts to you.

Whatever your goals, talk to RAG about how we can help each other.

New Global Sponsors Announced

13 businesses have chosen to provide RAG with the support needed to run free conferences for telco risk and assurance pros.
The Gold sponsors are: iconectiv; Neural Technologies; SIGOS; Subex; Symmetry Solutions; TEOCO; and WeDo Technologies.
The Silver sponsors are: Araxxe; FraudBuster; GBSD Technologies; LATRO Services; Oculeus; and Six Degrees.
You can read the full announcement here.

Interview with RAG Founder Tony Kremer

Retired consultant Tony Kremer was one of the Cartesian team who established RAG, and he wrote the memo which first captured RAG’s aims and objectives.

Tony’s memo defined an approach which reduced the sales pressure and ensured telcos could engaged in relaxed discussion of their common issues and interest.

You can learn more about the origins of RAG by reading this interview with Tony.


RAG is supported by the generosity of:
  • Subex

Join RAG

RAG members receive email updates about RAG activities and industry news every month. With so much happening with RAG, and with telecoms risk generally, it is the only effective way to stay up to date!

Membership is free and it only takes seconds to sign up using this form.

Past Presentations

Future Events

Some Speakers from Previous RAG Events

RAG Speakers on Video

John Preston of Tesco Mobile shares his thoughts on mixing personalities within an RA team.
Atul Jain of TEOCO shares some witty insights about how to think differently.
You can find many more words of wisdom which were recorded at previous RAG conferences by visiting our video archive.

The archive includes:

- Simon Walsh of Telefónica UK
- Gina Pesheva of Deutsche Telekom
- Bernice DeMarco of BT
- Tony Poulos of DisruptiveAsia
- and more!